
Reels-First Social Strategy Grows a Café Chain's Footfall
- Client
- Specialty café chain, Ahmedabad and Vadodara
- Industry
- Food & Hospitality
- Country
- India
- Platform
- Instagram + Meta Ads
- Services
- Social Media
A specialty café chain posted occasional photos with little engagement. We moved it to a Reels-first content plan with weekly shoots, local creator collaborations and small Meta campaigns around new menu launches. In five months Instagram followers grew 4x and outlet visits from Instagram offers rose steadily.
About the client
A specialty coffee and café brand with five outlets in Ahmedabad and Vadodara.
The challenge
- Irregular posting and an inconsistent visual style
- Low engagement on static photos
- No way to connect social media with outlet visits
Our solution
- Reels-first content planthree Reels a week covering new menu items, behind-the-scenes and customer moments.
- Local creatorsmonthly collaborations with food creators in each city.
- Launch campaignssmall Meta campaigns targeting people within a few kilometres of each outlet.
- Offer trackingoutlet-specific Instagram offer codes to measure visits.
Results
- Instagram followers up 4x in five months
- Average Reel reach about 10x that of the previous photo posts
- More than 2,000 Instagram offer codes redeemed across outlets
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